Fit Check Consultation

Cancellation Policy

Here are website-ready policies for Aunt Cookie LLC’s connected services: Booking Policy Appointments with Aunt Cookie LLC must be booked in advance through the online booking system. Your appointment is not confirmed until you receive a confirmation message or email. Please provide accurate contact information and complete any required forms before your session. Appointments are reserved for the individual who books them and cannot be transferred without approval. Cancellation and Rescheduling Policy Please provide at least 24 hours’ notice if you need to cancel or reschedule. Cancellations or rescheduling requests made less than 24 hours before the appointment, as well as missed appointments, may be subject to a fee of up to the full session price. Exceptions may be considered for genuine emergencies at Aunt Cookie LLC’s discretion. Repeated late cancellations or no-shows may affect future booking eligibility. Waitlist Policy If your preferred appointment time is unavailable, you may join the waitlist. When an opening becomes available, waitlisted clients will be contacted in the order they joined, based on appointment availability and service suitability. A waitlist spot does not guarantee an appointment. You must respond within the stated timeframe to accept an opening; otherwise, it may be offered to the next person. Joining the waitlist does not replace booking a confirmed appointment.